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Syncing of Comments, Status and Attachments from Github to Freshservice

In order to use the Github Syncing of Comments, Status and Attachments to Freshservice please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Github:-

1. Syncing of all comments from Github to (Freshservice).

2. Syncing of tag based comments from Github to (Freshservice).

3. Posting comment to  Freshservice as Public or Private tag based.

  1. Syncing of all comments from Github

    This will let sync all the comments from Github to Freshservice. It will sync every comment you posted in Github to linked tickets in Freshservice.

Comment syncing with inline images

Syncing Attachments from Github to Freshservice

Syncing of Status from Github to Freshservice.

  2. Syncing of tag based comments from Github

    This will let sync only comments based on condition that you specified in the hook from Github to Freshservice. It will not sync every comment you posted in Github to linked tickets in Freshservice. The condition will be something like @FS or @sync for Freshservice respectively.

  3. Posting comment to Freshservice as Public or Private tag based.

    If you use tag @customernote in the comments in the Github then it will be added to Freshservice as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Freshservice.

4. Posting comment to Freshservice as Reply to Customer or Private tag based.

    If you use tag @customerreply in the comments in the Github then it will be added to Freshservice as Reply to Customer comment. If there is no tag @customerreply in the ADO comments then this will be posted as Private Comment in the Freshservice.

Click to Install Freshservice Github Integration App