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Sync comments and status from Github to Freshservice?

Modified on: Sat, 20 Aug, 2022 at 4:00 AM

Click to Install Freshservice Github Integration App

Syncing of Comments, Status and Attachments from Github to Freshservice

In order to use the Github Syncing of Comments, Status and Attachments to Freshservice please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Github:-

1. Syncing of all comments from Github to (Freshservice).

2. Syncing of tag based comments from Github to (Freshservice).

3. Posting comment to  Freshservice as Public or Private tag based.


  1. Syncing of all comments from Github


    This will let sync all the comments from Github to Freshservice. It will sync every comment you posted in Github to linked tickets in Freshservice.



Comment syncing with inline images



Syncing Attachments from Github to Freshservice


Syncing of Status from Github to Freshservice.

  2. Syncing of tag based comments from Github

    This will let sync only comments based on condition that you specified in the hook from Github to Freshservice. It will not sync every comment you posted in Github to linked tickets in Freshservice. The condition will be something like @FS or @sync for Freshservice respectively.


  3. Posting comment to Freshservice as Public or Private tag based.

    If you use tag @customernote in the comments in the Github then it will be added to Freshservice as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Freshservice.

For any questions please drop an email to support@devopsintegration.io


Click to Install Freshservice Github Integration App

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