Click to Install Freshdesk Github Integration App

Syncing of Comments, Status and Attachments from Github to Freshdesk

In order to use the Github Syncing of Comments, Status and Attachments to Freshdesk please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Github:-

1. Syncing of all comments from Github to (Freshdesk).

2. Syncing of tag based comments from Github to (Freshdesk).

3. Posting comment to  Freshdesk as Public or Private tag based.

  1. Syncing of all comments from Github

    This will let sync all the comments from Github to Freshdesk. It will sync every comment you posted in Github to linked tickets in Freshdesk.

Comment syncing with inline images

Syncing Attachments from Github to Freshdesk

Syncing of Status from Github to Freshdesk.

  2. Syncing of tag based comments fromGithub

    This will let sync only comments based on condition that you specified in the hook from Github to Freshdesk. It will not sync every comment you posted in Github to linked tickets in Freshdesk. The condition will be something like @Fd or @sync for Freshdesk respectively.

  3. Posting comment to Freshdesk as Public or Private tag based.

    If you use tag @customernote in the comments in the Github then it will be added to Freshdesk as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Freshdesk.

  3. Posting comment to Freshdesk as Reply to Customer or Private tag based.

    If you use tag @customerreply in the comments in the Github then it will be added to Freshdesk as Reply to Customer comment. If there is no tag @customerreply in the ADO comments then this will be posted as Private Comment in the Freshdesk.

Click to Install Freshdesk Github Integration App