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Sync comments and status from Github to Zendesk?

Modified on: Sat, 20 Aug, 2022 at 4:03 AM

Click to Install Zendesk Github Integration App

Syncing of Comments, Status and Attachments from Github to Zendesk

In order to use the Github Syncing of Comments, Status and Attachments to Zendesk please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Github:-

1. Syncing of all comments from Github to (Zendesk).

2. Syncing of tag based comments from Github to (Zendesk).

3. Posting comment to  Zendesk as Public or Private tag based.


  1. Syncing of all comments from Github


    This will let sync all the comments from Github to Zendesk. It will sync every comment you posted in Github  to linked tickets in Zendesk.



Comment syncing with inline images



Syncing Attachments from Github to Zendesk


Syncing of Status from Github to Zendesk.

  2. Syncing of tag based comments from Github

    This will let sync only comments based on condition that you specified in the hook from Github to Zendesk. It will not sync every comment you posted in Github to linked tickets in Zendesk. The condition will be something like @zd or @sync for Zendesk respectively.


  3. Posting comment to Zendesk as Public or Private tag based.

    If you use tag @customernote in the comments in the Github then it will be added to Zendesk as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Zendesk.


Click to Install Zendesk Github Integration App

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