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Syncing of Comments and Attachments from Freshdesk to Azure DevOps

Modified on: Sat, 19 Jun, 2021 at 1:11 AM

Click to Install Freshdesk Azure DevOps Integration App

Syncing of Comments and Attachments from Freshdesk to Azure DevOps

In order to use the Freshdesk Syncing of Comments and Attachments to Azure DevOps please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.


We are providing the few types of syncing of comments from Freshdesk:-

1. Syncing of all comments from Freshdesk to Azure DevOps.

2. Syncing of tag based comments from Freshdesk to Azure DevOps.


  1. Syncing of all comments from Freshdesk

    This will let sync all the comments from Freshdesk to Azure DevOps. It will sync every comment you posted in Freshdesk to linked tickets in Azure DevOps.



Comment syncing with inline images


Syncing Attachments from Azure DevOps to Freshdesk



  2. Syncing of tag based comments from Azure DevOps

    This will let sync only comments based on condition that you specified in the hook from Azure DevOps to Freshdesk. It will not sync every comment you posted in Azure DevOps to linked tickets in Freshdesk. The condition will be something like @zd or @sync for Freshdesk respectively.



For any questions please drop an email to support@devopsintegration.io

Click to Install Freshdesk Azure DevOps Integration App

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