Click to Install Zendesk Azure DevOps Integration App
Syncing of Comments, Status and Attachments from Azure DevOps to Zendesk
In order to use the Azure DevOps Syncing of Comments, Status and Attachments to Zendesk please contact [email protected]. They will walk you through the Syncing setup guide.
We are providing the few types of syncing of comments from Azure DevOps:-
1. Syncing of all comments from Azure DevOps to (Zendesk).
2. Syncing of tag based comments from Azure DevOps to (Zendesk).
3. Posting comment to Zendesk as Public or Private tag based.
1. Syncing of all comments from Azure DevOps
This will let sync all the comments from Azure DevOps to Zendesk. It will sync every comment you posted in Azure DevOps to linked tickets in Zendesk.
Comment syncing with inline images
Syncing Attachments from Azure DevOps to Zendesk
Syncing of Status from Azure DevOps to Zendesk.
2. Syncing of tag based comments from Azure DevOps
This will let sync only comments based on condition that you specified in the hook from Azure DevOps to Zendesk. It will not sync every comment you posted in Azure DevOps to linked tickets in Zendesk. The condition will be something like @zd or @sync for Zendesk respectively.
3. Posting comment to Zendesk as Public or Private tag based.
If you use tag @customernote in the comments in the Azure DevOps then it will be added to Zendesk as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Zendesk.
OR you can also follow below
4. Posting comment to Zendesk as Public or Private tag based.
If you use tag @customerreply in the comments in the Azure DevOps then it will be added to Zendesk as Public comment. If there is no tag @customerreply in the ADO comments then this will be posted as Private Comment in the Zendesk.
