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Sync comments and status from Azure DevOps to Zendesk?

Modified on: Sat, 19 Jun, 2021 at 8:18 AM

Click to Install Zendesk Azure DevOps Integration App

Syncing of Comments, Status and Attachments from Azure DevOps to Zendesk

In order to use the Azure DevOps Syncing of Comments, Status and Attachments to Zendesk please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Azure DevOps:-

1. Syncing of all comments from Azure DevOps to (Zendesk).

2. Syncing of tag based comments from Azure DevOps to (Zendesk).

3. Posting comment to  Zendesk as Public or Private tag based.


  1. Syncing of all comments from Azure DevOps


    This will let sync all the comments from Azure DevOps to Zendesk. It will sync every comment you posted in Azure DevOps to linked tickets in Zendesk.



Comment syncing with inline images



Syncing Attachments from Azure DevOps to Zendesk


Syncing of Status from Azure DevOps to Zendesk.

  2. Syncing of tag based comments from Azure DevOps

    This will let sync only comments based on condition that you specified in the hook from Azure DevOps to Zendesk. It will not sync every comment you posted in Azure DevOps to linked tickets in Zendesk. The condition will be something like @zd or @sync for Zendesk respectively.


  3. Posting comment to Zendesk as Public or Private tag based.

    If you use tag @customernote in the comments in the Azure DevOps then it will be added to Zendesk as Public comment. If there is no tag @customernote in the ADO comments then this will be posted as Private Comment in the Zendesk.


Click to Install Zendesk Azure DevOps Integration App

Azure devops Azure DevOps Azure DevOps Services Azure DevOps Connector Azure DevOps Integration Zendesk Azure DevOps Zendesk ADO On-Premise Zendesk - DevOps Integration Zendesk - Azure DevOps Zendesk Azure DevOps App Zendesk

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